Returns & Exchanges

At BEAUEYE, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our dedicated support team is here to assist with a seamless return or exchange process.

1

Initiate Your Request

Contact our customer service team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the items in their original, unopened packaging to ensure they remain in sellable condition during transit.

3

Ship the Items

Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our US-based distribution center.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing